Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us when you:

• Make a donation or other contribution
• Subscribe to our newsletter or communications
• Contact us through our website, email, phone, or social media
• Register for an event or campaign
• Volunteer or otherwise engage with our organization
• Request information about our programs or services
• Participate in surveys, campaigns, or other activities organized by P4H

Depending on how you interact with us, the information we collect may include:

• Name
• Email address
• Mailing address
• Telephone or mobile number
• Donation amount and donation preferences
• Communication preferences
• Event or registration information
• Other information you voluntarily provide

We may also collect information relating to charitable contributions for purposes of processing donations, issuing receipts, maintaining financial records, and complying with applicable legal and tax requirements.

2. Payment and Financial Information

When you make an online donation, your payment information is generally collected and processed through third-party payment processors and donation platforms.

P4H does not intentionally store complete credit card numbers, security codes, or full bank account credentials on its own servers.

Payment processors may collect and process financial information according to their own privacy policies and security practices. We encourage donors to review the privacy policies of the payment provider used for their transaction.

3. Website and Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Referring website or page
• Approximate date and time of access
• General website usage information

We may use this information to maintain website security, identify technical problems, understand how visitors use our website, improve website performance, and enhance the overall user experience.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide functionality, remember preferences, understand website usage, and improve our services.

You may be able to manage or disable cookies through your browser settings. Some website functions may not operate properly if certain cookies are disabled.

Where required by applicable law, we will provide appropriate choices or disclosures regarding cookies and similar technologies.

5. How We Use Your Information

P4H may use the information we collect to:

• Process donations and other contributions
• Issue donation receipts and maintain accurate financial records
• Respond to questions, requests, and inquiries
• Provide information about our programs and humanitarian work
• Send newsletters, campaign updates, impact reports, and other communications
• Provide event-related information and updates
• Maintain records of donor and supporter relationships
• Improve our website, programs, communications, and services
• Protect the security and integrity of our website and systems
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal, tax, accounting, and regulatory obligations

6. Donor Communications

If you provide your contact information, P4H may send you communications relating to your donation, our programs, project updates, fundraising campaigns, newsletters, events, or other organizational activities.

Transactional communications, such as donation receipts and important information relating to a transaction or service you requested, may still be sent even if you opt out of non-essential communications.

You may unsubscribe from promotional or non-essential email communications by using the unsubscribe option included in our emails or by contacting us directly.

7. Text Message Communications

If P4H offers SMS communications and you voluntarily opt in to receive text messages, we may use your mobile number to send communications such as donation updates, campaign information, event reminders, or other organizational messages.

Message frequency may vary, and message and data rates may apply.

You may opt out of SMS communications at any time by following the instructions provided in the applicable message, such as replying STOP.

Consent to receive text messages is not a condition of making a donation.

8. How We Share Information

P4H does not sell or rent your personal information.

We may share limited information with trusted service providers when reasonably necessary to operate our organization. These providers may include:

• Payment processors
• Donation and fundraising platforms
• Email and communication service providers
• Donor management or database providers
• Website hosting and technology providers
• Professional service providers

Such providers may process information on our behalf and are expected to use it only for authorized purposes.

We may also disclose information when we believe disclosure is reasonably necessary to:

• Comply with applicable law, regulation, court order, or legal process
• Protect the rights, safety, or property of P4H, our donors, beneficiaries, employees, volunteers, or others
• Investigate suspected fraud, abuse, or unlawful activity
• Protect the security and integrity of our systems and services

9. Donor Privacy

We value the trust placed in P4H by our donors.

Donor information is treated as confidential and is not sold or rented to third parties for their marketing purposes.

We may use donor information to provide receipts, maintain required records, communicate about P4H programs and campaigns, and fulfill legal and operational responsibilities.

10. Data Security

P4H takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

11. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy and to satisfy applicable legal, tax, accounting, reporting, and organizational requirements.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

12. Third-Party Websites and Services

Our website, emails, campaigns, and social media communications may contain links to websites or services operated by third parties.

P4H is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies and terms of any third-party service before providing personal information.

13. Children's Privacy

Our website and online services are not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to P4H without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

14. Your Privacy Choices and Rights

Depending on applicable law, you may have rights concerning the personal information we maintain about you, which may include the ability to:

• Request access to certain personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information where legally permissible
• Opt out of certain non-essential communications
• Withdraw consent where processing is based on consent

Some information may need to be retained because of legal, tax, accounting, fraud-prevention, or other legitimate requirements.

To make a privacy-related request, please contact P4H using the contact information provided below. We may need to verify your identity before processing certain requests.

15. Changes to This Privacy Policy

P4H may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this page periodically.

16. Contact Us

If you have any questions about this Privacy Policy, your personal information, or how P4H handles donor information, please contact us: